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Course details 2012-2013  
Process management and quality care
Course Code :2005FBDOOD
Study domain:Business sciences
Semester:Semester: 1st semester
Contact hours:45
Study load (hours):168
Contract restrictions: No contract restriction
Language of instruction :Dutch
Exam period:exam in the 1st semester
Lecturer(s)Vassilios Kritis
Johan Braet


1. Prerequisites

At the start of this course the student should have acquired the following competences:
An active knowlegde of :
  • English
Specific prerequisites for this course:

Basic knowledge concerning economy and management, such as what has been learned in the courses of this module in year 1

Basic concepts of Statistics.

2. Learning outcomes

The student can:
-       Gain a proper insight in the setup of quality systems (ISO900X, ISO1400X, HACCP). The knowledge of legislation is a passive knowledge.
-       To plan a proper process analysis
-       To discover critical points in processes
-       To perform a management evaluation in accordance with the law
-       To situate an activity in an economical context and suggest new activities.

3. Course contents

Partim 1: Procesanalysis (Prof. Dr. ir Vassilios Kritis)
Different industrial processes will be analysed. ‘Osterwalder’ concepts will be discussed.

Partim 2: Integrated care systems and industrial risk management (Prof. Dr. Johan Braet)
The course explains how a care system is build up. An overview of legal standards are given using field examples.
A practical exercise is performed in groups of max. 3 students.

Partim 3: Integration (Prof. Dr. ir Vassilios Kritis)
In this partim, different concepts and knowledge will be put into practice.

4. Teaching method

Class contact teaching:
  • Lectures
  • Tutorials

  • Personal work:
  • Assignments:In group
  • Casussen: In group

  • 5. Assessment method and criteria

  • Oral with written preparation

  • Presentation

    6. Study material

    Required reading

    Optional reading

    The following study material can be studied on a voluntary basis:

    7. Contact information

    (+)last update: 29/06/2012 10:38 marleen.eyckmans